How to Implement a B2B Ecommerce Solution the Right Way

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Time to implement a b2b ecommerce solution for the first time? Read and discover how to implement the platform in the right way!

 

It is a complex process for B2B businesses to set up an ecommerce platform, especially for the first time. When it comes to finding the right platform, there is a lot to consider and prioritize before moving forward with any option.

At the beginning of any potential ecommerce project, it is important to understand the requirements for the project. These requirements are usually used to determine project viability and get internal approval.

Most businesses are not really sure of how to organize such a document or how to get started.

 

One thing every future business owner must consider is that the ecommerce platforms don’t have to mean a grid of products and shopping cart like eBay. It is essential for you to think about ecommerce as help in everyday processes.

For example, if you are sending over a PDF from the ERP system, wouldn’t it be a better customer experience if they receive that online, review the products, approve, and have the order places in a matter of seconds? We can all agree that it is better.

 

There are a few challenges that B2B companies face when implementing a B2B ecommerce solution. For example, one challenge is the delivery of products. Most ecommerce solutions are designed for retail consumer items which are usually delivered via carriers like USPS, UPS, FedEx, and others. When working with manufacturing and industrial companies, you need to get freight quoting done quickly and be able to deal with things such as customers and other transport costs.

 

So, how to implement the B2B ecommerce solution the right way?

First, you need to allow the business requirements to drive the implementation, You shouldn’t just choose a platform and then change the business to fit the features of the platform.

Finding the right implementation partner is very important. Even with well-planned requirements and a great platform, the wrong partner can destroy the project.

You need to also be prepared to emphasize as you move through the process. The business owner should establish the minimal functionality that will ensure value to the business, brand, and the customers and later add new features based on the new trends and opportunities.

 

Ready to implement your new B2B ecommerce solution now?